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SCOPE OF WORK :
1. CRM Tools
2. Web Server Based Solutions for industries seeking web
based software solutions
3. Software for research on Biotechnology/Nanotechnology
4. Hotel Management System
5. Software Transportation Industry
6. Banking System
7. Messaging System
8. On line forum database maintenance
Solution Integration:
Spectra utilize formal project management practices,
tools and techniques to manage the Solution Integration
phase. An engagement manager is assigned to each
customer to provide overall project management of
services-related activities and to facilitate
communications between all internal and external
resources. This approach ensures all projects are well
planned, managed and delivered - on time, within budget
and according to specification.
System
Training:
Spectra offer both a Basic training classes and advanced
training classes. The Basic training class covers the
essential information required to operate, administer
and troubleshoot Spectra's core products and most
popular office automation tools offered by Microsoft,
IBM etc.. The Advanced training provides insight into
tuning our products for optimum performance or building
extensions though the open API and other tools like
RDBMS, Visual Basic, VB.NET, Java, D2K, IDS etc..
Technical Support:
Spectra's Technical Support department offers assistance
also via Web-based database helpdesk solution. The
system allows our customers' representatives to log into
their account and either sends requests to Spectra
Technical Support or check the status of existing
questions. Subsequently, Spectra's Technical Support
engineers use this database to log calls, communicate
directly with customers and track issues through to
resolution. Our internal docketing system for mobilizing
client calls facilitate Just in time Management for all
service options.
Corporate Training:
Corporate training Programs arranged by Spectra
Consultancy helps clients training up their work force
for computerized system. The Spectrum of this kind of
arrangement covers not only the basic operational level
concepts but also High-end trainings based on Logic
Building, Code Conversion, Data Mining & Warehousing and
Application Development. The coverage is always Industry
Standard and reflects the latest technology and framing.
Hardware Related Services:
Innovative web-Centric solution of Personal/Business
Computers holds the key here. It not only decreases down
time but also gives a queue less Service Facility to our
Clients. Those who cannot provide infrastructural
support for web-Centric help services we provide them
on-call services on any type of Computers and
Accessories. Our Reselling zone also helps clients on
availing their Hardware at the cheapest.
We offer our Special Task forced service
for Networking Based Solutions right from Planning to
Installation. The Networking gamut includes both cable
based (CAT 5, CAT 6), Optical Fiber based Networking and
Wireless Networking (Limited within a room space). For
the clients who need remote sharing we offer our Lease
Line Based or Web Based solutions.
Data
Processing & Desk Top Publishing:
Our
Data Processing division is always a great help to our
clients and our implementation team. A group of
professional conversant with Industrial Data Processing
(Commercial Data) and Image processing working as back
bone to this division. A four shift working slot gives
us huge processing output within stipulated time. Also
backed by the latest accessories like auto feed scanners
and laser printers this unit is producing excellent
result both in terms of revenues as well as customer
satisfaction.
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